Please read this Privacy Policy carefully before the User starts accessing Onetap's website and/or computer programs.
Onetap is committed to protecting user data and complying with all applicable privacy and data protection laws. All provisions of these Privacy Terms apply and are binding on Users of the website. If the User is under the age of 13 (thirteen) years old, the User has special needs, and/or is under guardianship, then the User needs to discuss and obtain consent regarding this Privacy Policy with the User's parents and/or guardians. By visiting and/or registering and/or accessing an Account on the website, the User is deemed to have read, understood and given consent to Onetap for the collection, processing, disclosure and use of the User's information.
A. USER INFORMATION ACQUISITION
- To support the services provided by the Onetap platform, Onetap will collect and collect User information, including names and/or identity numbers, telephone numbers, emails, photos or images, copyrighted or user-owned content, account numbers, payment data, transaction data, location data, contact data, feedback (such as reviews or testimonials), and other data that Users may submit when Users use or access Onetap’s websites and computer programs.
- Onetap may collect User's personal data from Users, Onetap affiliates, third parties, and from other sources, including business partners, credit bureaus or appraisal agencies, marketing service providers, referral programs, and publicly available or government-sourced data.
- Onetap may personally identify User information when User:
- Sends User's personal data to Onetap for any reason.
- Makes product purchase transactions offered on the Onetap platform.
- Registers and/or uses services on Onetap’s websites or computer programs.
- Fills in information when using and/or accessing Onetap’s websites and/or computer programs and when Users submit any form, such as an application form.
- Makes agreements and/or provides documents or other information related to the interaction between Users and Onetap.
- Interacts with Onetap, whether by phone, mail, face-to-face meetings, social media, email, and Onetap customer service agents.
- Allows User's device to share information with Onetap platform.
- Onetap may also collect User information through technology, such as IP addresses and log files.
B. MANAGEMENT AND USE OF USER INFORMATION
User Information obtained by Onetap will always be managed with due observance of appropriate security rules. The User information will be used to:
- Validate and confirm product orders by Users.
- Carry out Onetap's obligations in connection with the implementation of cooperation with third parties.
- Carry out Onetap's obligations in connection with the implementation of cooperation with third parties.
- Provide information, products, and services to Users, including product and service offerings from Onetap that are shared internally.
- Advertising on Onetap websites and/or computer programs or conducting Onetap events to be more targeted. Ads displayed to Users are advertisements that match their demographic information and preferences. Onetap only communicates information to Partners in aggregate format.
- Monitor the use of websites and/or computer programs.
- Provide assistance with respect to technical or operational issues.
- Prevent, investigate, and be aware of any suspicious or prohibited forms of transactions.
- Monitor when there are users who enter products that are contrary to legal regulations.
- Enable Onetap to comply with obligations based on applicable legal regulations.
- Other purposes for which Onetap informs the User and/or is required by the rules of law.
C. DISCLOSURE OF USER INFORMATION
- Onetap will not transfer, sell, distribute, disclose, or lend User information to third parties except under the following conditions:
- Such disclosure is required by applicable law in Indonesia.
- Required by Onetap Partners or other third parties that support Onetap's business.
- Required in the disclosure process to other parties who have signed a confidentiality agreement with Onetap.
- Provide reviews on product purchases through the Onetap platform.
- Other than as set forth above, Onetap may disclose User information by notifying User of such disclosure.
- Onetap may disclose User information to
- Onetap affiliate entities.
- Onetap employees and consultants.
- reators whose products are ordered by Users.
- Third-party payment service providers selected by the User.
- Business partners and service providers who provide operational services.
- Other parties authorized by the User
- Onetap will only disclose User information outside of Onetap if in Onetap's good faith, such disclosure is necessary to
- Comply with Indonesian laws.
- Investigate and handle fraud or violations.
- Protect the rights and safety of Onetap, Users, and third parties.
D. E-MAIL ADDRESS HANDLING POLICY
- If the User receives a suspicious or unintended email from Onetap, please contact +6287777453674
- Onetap may send account status updates to Users.
- Onetap may occasionally send promotional emails from creators and/or third parties.
- Onetap may send user surveys, feedback requests, or updates.
- If the User sends an email to Onetap, the User understands the contents may be seen by other parties. Avoid including sensitive data.
E. INFORMATION SECURITY AND STORAGE
- Onetap will protect User information from unauthorized access or risks to the best of its ability.
- Onetap cannot guarantee full security due to internet limitations. If a data breach occurs, Onetap will notify Users.
- Security measures are in place, but Onetap is not liable for hacking.
- Users are responsible for keeping passwords, OTPs, and sensitive information safe.
- User information is stored as long as the User uses the platform or until deletion is requested.
- Communications outside Onetap’s platform are not Onetap’s responsibility.
- Onetap may take down products or suspend accounts for violating policies or laws.
- If Onetap suspects fraud or illegal activity, it may suspend or close accounts or transactions.
F. USER RIGHTS
- Onetap will protect User information from unauthorized access or risks to the best of its ability.
- Users have the right to know how their data is collected and used.
- Users can contact Onetap to request data access and verification.
G. USER ACKNOWLEDGEMENT AND CONSENT
- These Privacy Terms constitute an electronic agreement. Clicking “I agree” means the User consents.
- Users confirm they have read, understood, and accepted the Privacy Policy.
- If Users provide others’ personal data, they confirm they have consent from those individuals.
H. PRIVACY POLICY CHANGES
- Onetap may update the Privacy Policy to reflect changes in services or law.
- Changes will be posted on this page and may be emailed to Users.
- Significant changes will be announced at least 30 days before taking effect.
E. CONTACT ONETAP
If the User has questions, comments, or complaints about this Terms and conditions, please contact:
- Name: Ubaidillah Hakim
- Email: +6287777453674
- Phone: +62 8777-7453-674